My personal experience involved Upwork.com, which is a website boasting about the value of freelance talent.

Well as the old saying goes: there is nothing more expensive than cheap labour.

Someone posing as me purporting to be a writer/editor from NYC took a job writing a book for a client and the results were bad. 3 chapters completely plagiarized bad.

Even worse – the fraudulent work got blamed on me! This person’s profile had my name and my photo and her client found me (the real me) through a Google search that matched my profile photo. You can imagine the shock I felt of being falsely accused of ripping someone off!

After realizing this was a clear case of identity theft, I immediately contacted UpWork to have the fake profile taken down. This person’s client did the same; we hope they were able to get a full refund of the monies spent on the useless book written for them.

Scary stuff. But compared to what others have encountered it’s small potatoes.

While hiring and supporting local talent has always been my thing, if you have to outsource (overseas or via those freelance sites), then a great idea to protect yourself is to insist on seeing a scan of government issued ID. Take your identification proof one step further and insist on a video conference before making any commitment.

Fraud is on the rise

2016 saw a significant increase in fraud over 2015. While the numbers show the amount stolen went slightly down the volume of theft went up. A lot.

While those figures relate more to consumer fraud if you’re the seller, you can be out of pocket money if the claim means sending the now used product back to you.

The point to take home is fraud is up so you need to take action to prevent yourself and your customers from becoming victims.

How to prevent and report cyber crime

According to The National Cyber Security Alliance there are several steps you should take to protect your business and customers:

• Evaluate Risks Identify what types of fraud or crime you may be most susceptible to. Do you work with medical information? Financial information?

Even if the purpose of your business is simply B2C there are steps to be taken to protect yourself.

Users who purchase through your website are trusting you to keep their financial information safe so take steps to do so such as having SSL installed for any e-commerce or sensitive information and it’s wise not to store it.

• Monitor Threats This can be as simple as making sure no spam messages are opened or any emails with attachments are scanned with some sort of antivirus software. While the software is not 100% effective it will stop the better circulated scams.

Click here to read more about potential threats. https://staysafeonline.org/business-safe-online/monitor-threats/

• Report Attacks If you are the victim of a cyber attack you are going to get frustrated and with good cause.

Currently Canada is really vulnerable when it comes to cyber crime and your best hope is just to call the police. While promises have been made to address this, very little has been done and international criminals are impossible to go after.

If you are a victim of cyber crime contact local law enforcement and cross your fingers. But the bad news is you are likely to get no resolution. This is something to consider if you’ve been hiring anyone overseas.

In the US reporting cyber crime is much easier. You contact the FBI via this website. They have the capacity to address international criminals and recently America has cracked down on international crime operating within its borders.

For those reading from any other country I encourage you to do your own due diligence regarding protocol for reporting cyber crime so you’re prepared should you ever need to be.

• Execute a Security Plan For this the recommendation is to work with your ISP on a cyber security plan. While your ISP may be worth talking to you should really speak with your website’s hosting company first and foremost.

The security of your customer’s info and your business is delicate so make sure your host knows to have things such as routine backups of all information made and stored on another server.

Most of the majors stay on top of things but it’s always worth calling them for a quick review especially if you have pertinent info for them that may help.

If you have been a victim already let your host know what happened. The information may help others down the road.

• Safeguard Your Clients The suggestion found in this article of scanning all USB drives routinely is a good one. Sometimes the information can be air tight behind the most advanced firewall but it still gets out.

One of the easiest ways to exploit technology is social engineering. Many times the information isn’t so much stolen as leaked by someone internally.

Have a privacy policy in place and make sure your employees know that any time they connect anything to your computer network it will be scanned.

Make sure all software is updated and that all computers connected to your network are running the most updated version of their operating system.

• Educate Your Team This is an easy one. Have protocol in place that ensures your employees follow all steps noted above.

All computers must be scanned when attached to a network and all USB drives as well.

Most people are accustomed to this now so don’t worry about implementing it suddenly. Stay Safe

By taking measures to protect yourself you’re ahead of the game should something occur. Scrambling after you’ve been a victim only helps the people who have stolen from you by giving them time to disappear.

Online business is only likely to grow even more and along with it fraud. The complexity of the scams will evolve and hopefully so do the solutions. In the interim I hope you enjoyed these tips and that you never become the victim of cyber crime.

There could be many different reasons why your computer hangs or freezes. The underlying problems that are generally the root cause of those pc incidents ought to be looked after, while the grounds could be called. Luckily, you’ve quite several resources open for you to begin troubleshooting your computer dilemmas.

What goes on when a computer hangs? When it’s totally unresponsive, notebook computer or a computer is regarded to possess hanged or frozen. You won’t be able to create any changes or input signal any actions within an unresponsive state. Many of the Computer Repair or notebook repair requests stem from this problem. You need to ask for tech support when the matter is more serious while you can resolve plenty of factors of your pc hanging.

Reason 1 – Your computer is multi-tasking Usually, the primary reason your personal computer or notebook crashes/hangs is because the pc simply wants to execute a lot of jobs simultaneously. For example, say you’re using a few applications designed to use use your computer Memory up. There could be some programs which may be attempting to utilize the storage of various other programs, but your pc operating system won’t permit this. This could then hang one’s body.

Reason 2 – Pests in Device Drivers Some device motorists may come with bugs, which then installed in your computer or laptop can make it execute slower than usual and eventually freeze it.

Reason 3 – Your Pc is over-heated It might make it hang in case your pc is becoming over warmed. Occasionally, before contacting for pc help, we be certain the fan is spinning, and have to first ensure that all of the ports on your computer are cleaned off dust.

Reason 4 is perhaps not defragmented Your notebook will begin to hold when your system hard disk becomes overly fragmented. Defragmenting the disk may might then may not be an instance of Computer Repair or laptop repair and only resolved it.

Reason 5 – The Computer Processor is neglecting If it happens, this can be among the least likely cause for your personal computer to hang; but may be very severe. At these times, you instantly need to necessitate technical support or pc help straight away.

When you’re Personal Computer Dangles what can you do? No matter the reason, there aren’t many measures you need to take till you both go for computer repair or resolve the issue.

1. Close the program/ s which are offending the system

2. Do the visible inspection of the vents to see if it’s clogged or blocked

3. If this doesn’t help, hard-boot your system

4. Transfer your computer to a properly ventilated place to enable free movement of atmosphere.

5. By touching the chassis always check the temperature of the laptop

At Hills Computer Solutions we provide assistance for any type of computer or notebook issues

• Keep Your Technology Clean and Dry – Avoid placing equipment in dirty or cluttered areas. This includes routinely checking for dust buildup which can impact the device’s performance and air circulation. Also keeping equipment in a dry area will decrease the chance for shortage or electrical shock.
• Keep Your Technology Updated – Most devices that are connected to the internet run firmware, which is software installed permanently on the device by the manufacturer. Some firmware updates happen automatically; others must be completed by you. Not all devices have auto-updates, so check to see if this will need to be performed manually-usually you can find available updates in the device’s app.
• Check charging instructions to maintain or extend battery life – Some equipment comes with specific instructions about battery charging and maintenance. For example, many new devices need to be plugged in to reach a full charge before being used for the first time. And some devices should not remain plugged in with a full battery. Following the manufacturer’s instructions will help extend the life of the device’s battery.

Common Issues and Solutions

Eventually, you are bound to run into an issue with your smart home technology. If you encounter an issue, open your device’s app first and look for a section called information, support, or troubleshooting. These sections typically contain information about the issue and any updates needed to correct them.

Below is a list of common problems and a few quick possible ways to repair the breakdown.